The French 95 offers free standard delivery on all orders to Switzerland and Liechtenstein. Orders with standard shipping are delivered within 2-3 business days. However, next day delivery is possible. This shipping method costs CHF 7. Certain items can only be shipped within 7 business days after confirmation of customer’s order. Customer can find this information on the product page under the tab “shipping info“. All deliveries are handled by Swiss post. Customer receives a tracking number once order is shipped.
The French 95 accepts credit/debit card, Paypal and TWINT payments. All payments are processed securely, in Swiss Francs.
Returns & Refunds
Customer has up to 14 days to return any item and get a full refund. Customer must fill the return form received with order and send it back to the indicated address. Shipping costs for returns are to be paid by customer. Orders are refunded within 14 business days on the same payment method used to place the order. The French 95 only accepts returns on items For hygiene reasons, The French 95 cannot offer refunds on swimwear or lingerie. Returned Items must be unworn and unwashed with the original labels attached.
It is also possible to request an exchange (i.e. to order a different size or color) by filling the return form sent with customer’s order. The total amount of the exchanged articles has to be equal to the the total amount of new order.