Who we are
What personal data we collect
As you browse www.thefrench95.ch we track and collect the following information:
- Products you’ve viewed. We may use this to show you products you’ve recently viewed or suggest similar products
- Individual web pages viewed
- Search terms that referred you to www.thefrench95.ch
- How you interact with www.thefrench95.ch
Certain of these information are collected automatically using the following technologies:
Log file track actions occurring on the www.thefrench95.ch, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
When you make or attempt to make a purchase through www.thefrench95.ch we collect certain information generally to fulfill orders. We will ask you to provide:
- billing address
- shipping address
- email address
- phone number
- credit card/payment details
- optional account information like username and password.
How we use your personal information
Your order information will be used for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
When you create a customer account on www.thefrench95.ch your name, address and email is stored, then used to populate certain fields during the checkout process.
During checkout on www.thefrench95.ch, we receive and process your payment details. In order to execute the payment, we also receive further payment details provided by credit agencies.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email. We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
We use Google Analytics to help us understand how our customers use The French 95.
How long we retain your data
When you place an order through www.thefrench95.ch we will maintain your order information for our records unless and until you ask us to delete this information.
If you have a customer account on www.thefrench95.ch, we store the personal information you provide in your user profile. All customers can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Comments and reviews
We will also store comments or reviews, if you choose to leave them.
When you get in touch with us using the online contact form available on the “Contact us" page, your submissions will be stored one year for customer service purposes. However, the information submitted through the contact form shall not be used by The French 95 for marketing purposes.
When you log in to your account on www.thefrench95.ch, we set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
What rights you have over your data
If you have an account on www.thefrench95.ch you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org
Last updated on 23 January 2021